Privacy Policy

Effective Date: July 2026

Pool Heating Central Coast ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or contact us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Property or pool location
Information about your swimming pool and heating requirements
Any information you provide when requesting a quote or contacting us

We may also automatically collect certain information when you use our website, including:

IP address
Browser type and device information
Pages visited
Date and time of your visit
Website usage statistics through analytics tools

How We Use Your Information

We use your information to:

Respond to enquiries and quote requests
Recommend suitable pool heating solutions
Arrange site visits where required
Improve our products and services
Respond to customer service requests
Send information relating to your enquiry
Comply with legal obligations

We will not sell or rent your personal information to third parties.

Marketing Communications

If you choose to receive marketing communications, we may send you information about products, services or special offers.

You can unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us understand how visitors use our website, remember preferences and improve website performance.

You can disable cookies through your browser settings, although some parts of the website may not function correctly.

Analytics and Advertising

We may use third-party services including:

Google Analytics
Google Ads
Meta (Facebook and Instagram) advertising
Google reCAPTCHA

These services may collect information about your interaction with our website to help us improve our services and advertising. These providers manage their information in accordance with their own privacy policies.

Disclosure of Personal Information

We may disclose your personal information to trusted third parties where necessary, including:

Installation partners and contractors
Suppliers where required
Professional advisers
IT service providers
Government authorities where required by law

We only disclose information necessary to perform these services.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we use appropriate security measures, no method of transmitting information over the internet can be guaranteed to be completely secure.

Access and Correction

You may request access to the personal information we hold about you or request corrections if it is inaccurate.

To do so, please contact us using the details below.

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with the revised effective date.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Pool Heating Central Coast

Email: poolheatingcentralcoast@gmail.com

Phone: 0479 141 993